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Customer care and serviceKicks and Kegs LLC is operated by a small crew of New Yorkers that earned their stripes working in retail. We understand what it takes to create a positive online shopping experince and aim to carry out a seamless transaction for all that visit our webiste. Thanks for shopping with us and supporting us!
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Privacy & SafetyAll personal and payment information is handled privately. We use Square to safely process credit and debit card payments.
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How long does shipping take?For pre-ordered items All US orders made prior to Dec 9 will be shipped from Dec 9-Dec 14. International Orders will be shipped from Dec 3-7. We use Priority Mail through USPS. Shipping times tend to vary during the holidays, we will work proactively in shipping the orders quickly to assure they arrive as soon as possible. We will confirm once your order has been received and send a tracking number once your order has been shipped to you.
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Do T-shirts run big or small?We use RTP T-shirts, shirts run true to size. please refer to the size guide below.
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What are the accepted payment methods?• Credit / Debit Cards
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What is the return policy?For the intergrity of our company, services, and time constraints all items are NON-REFUNDABLE. Exchanges can be made for apparel only, within 7 days of receiving the item 10 days for international orders Please carefully review your order before submitting it.
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Can exchanges be made?Exchanges can be made within 7 days of receiving the orginial item. Items must be returned unworn and unwashed for exchange, return shipping costs will not be covered. If the size is still in stock the desired size will be shipped after receiving original item. If the size isn't in stock an alternative design will be sent for the exchange after receiving the original unworn item.
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